We understand that you have a choice of orthodontic providers. However, not all orthodontic offices are the same. Some focus on being big, some on being quick, and others on being cheap. We focus on being the best, on time and most attentive. At our orthodontic practice, we work hard to treat you the same way that we would like to be treated: with respect, professionalism, and sensitivity toward your needs. Each team member is a people person. We understand the expectations of the patients and families we serve, and we do everything we can to make sure that everyone has an exceptional experience here.
As a team, we promise to:
- Give excellent customer service! From the first phone call to your last appointment, you will be greeted by a friendly staff member who listens and is focused 100% on your needs.
- Do a good job! You may not be perfect but we'll do everything that we can to make sure your smile is! Our goal is to discreetly (invisibly) give you the best smile possible.
- Be efficient with your time and money! We know that you have a busy schedule, and we don't think that your appointments should interfere with your life. We NEVER overboook. All of our appointments are appropriately scheduled so that you will spend less time in the waiting room (about 5 minutes) and dental chair (about 20 minutes), and more time out enjoying the things that make you smile.
- Provide an office environment that is friendly, inviting, and professional! Your comfort is important to us, and because we work with patients of all ages, we recognize that each person who visits our practice has unique needs and expectations.
- Stay up to date on the latest advancements in orthodontics! When you come to our office, you are getting the most state of the art treatment available that is specifically designed for you. Need it fast? Affordable? Completely Invisible? No problem!
- Include a ceramic braces alternative at no additional charge when you choose clear aligners. There are lots of providers for orthodontic aligners (.ie Invisalign). The majority of these providers have no plan B when aligners fail to deliver the desired results and this occurs frequently. We give you the option of changing from clear aligners to clear braces in order to speed up the process without added costs.
- Guarantee our work for a lifetime! A beautiful healthy smile should last a lifetime. If for any reason it doesn't, we'll be here for you.
We look forward to working with you, and to being a part of this wonderful, life-changing experience!
Please feel free to contact our practice and schedule a complimentary orthodontic consultation ($350 value). Your lifetime of happy smiles starts here!